Odessa4u is an online travel company that helps people around the world plan, book and experience the perfect vacation. Our website, mobile properties, and related applications (collectively, our “Website”) are part of the Odessa4u group of companies, which is owned and operated by Travel Eastern Europe LTD.
We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services. Please read this Policy carefully to learn about our privacy practices. By visiting Odessa4u’s website, www.odessa4u.com, or using an Odessa4u application (an “Application” or “App”) on a mobile phone, tablet, or similar device (a “Device”) or in connection with other sites or services, you are accepting the practices described herein.
What information we collect from you
We collect, store and use different kinds of information about you. This may include personal information that can identify you, including your first and last name, telephone number, postal and email addresses, user name and password, and billing information (such as your payment details). We may also request information about your travel plans, style, and preferences. You can choose not to provide information to us but, in general, some information about you is required in order for you to receive relevant offerings from Odessa4u and its partners and enjoy other benefits of being a member. For example, only members are able to post travel reviews, participate in discussion forums, email Odessa4u content to themselves and others and access members-only newsletters and travel planning content. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site.
Information About Others
You will have the opportunity to provide contact and travel-related information for other people through our Website. If you make a reservation for someone else through Odessa4u, you will need to submit that individual’s personal information. You must obtain the consent of other individuals prior to providing us with their personal information, as any access to view or modify their information will be available only through your registration information.
Information from Other Sources
We also may periodically obtain information about you from affiliated entities, business partners and other independent third-party sources. For example, if you visit Odessa4u by “clicking through” from a site operated by one of our business partners, and you have registered with that partner, then information about you that you have provided to that partner may be shared with us, such as contact information and demographic information. As another example, if you access third party services, such as social media services, through our Website or before coming to our Website, we may collect information such as your user name, password, and other information made available to us through those services. We will work with our existing partners and potential future partners to improve and personalize your use of our Website in accordance with the practices outlined in this section and Policy.
We have partnered with Facebook to provide personalized content on Odessa4u for members of Facebook. If you are logged into Facebook, Odessa4u will be personalized for you when you visit the Website, even if you are a first-time user of our Website. For example, we will show you reviews that your Facebook friends have posted on Odessa4u and places they have visited. In order to provide you with this personalized content, Facebook provides us with information that you have chosen to make available pursuant to your Facebook privacy settings. That information may include your name, profile picture, gender, friend lists and any other information you have chosen to make available.
If you decide to turn off personalization, you can do so by editing your app settings on Facebook. Please note that if you have Facebook friends who are using Odessa4u, they may also have shared information about you with us through Facebook. If you wish to prevent that sharing, you can do so by editing your Facebook privacy settings.
We automatically collect some information from your computer or Device when you visit the Website. For example, we will collect session data, including your IP address, web browser software, and referring website. We also may collect information about your online activity, such as content viewed, pages visited, searches and/or reservations facilitated or made. One of our goals in collecting this information is to help us understand the interests and preferences of users and customize the user experience as well as to create audience segments (dividing users into groups based on criteria such as website usage and demographics).
If you make travel reservations with third-party suppliers facilitated by Odessa4u, we will collect payment information from you, including your credit card number, cardholder name, expiration date, authentication code, and billing address. We will securely transmit this information to the supplier of the travel reservation to complete the transaction. Please note that the supplier processes your payment, not Odessa4u, unless otherwise specified. You agree to review and be bound by the supplier’s policies and procedures before making a reservation through Odessa4u.
Location Information and Other Information from Devices
When you use an Application on a Device, we will collect and use information about you in generally similar ways and for similar purposes as when you use the Website. In addition, we may collect information about your location if you have instructed your Device to send such information to the Application via the privacy settings on that Device, or if you have uploaded photos tagged with location information. We may use the location information collected and/or share the information collected to third parties, in order to provide you with relevant content and contextual advertising. For example, we may use your location to show you reviews of hotels, restaurants or things to do near you when you are traveling.
You can prevent the collection of geo-location information and update your choices by changing the privacy settings of your Device at any time. Please note that turning off location sharing may affect certain features of our Application. If you have any questions about the privacy settings of your Device, we suggest you contact the manufacturer of your Device or your mobile service provider for help.
Cookies and Other Web Technologies
The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable most types of cookies. Please note that if you refuse to accept cookies, you may not be able to access many of the travel tools offered on our Website.
Our sites also may use web beacons (also known as clear gifs, pixel tags or web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a website page. We use web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings.
Display of Advertising/Your Choices
Data collected to serve you with relevant advertising
We are committed to providing you with relevant content and information across our sites. To do this, we may collect information about your travel-related searches and other site activities, such as whether you are looking for airline flights or hotels, and use this information to serve you with ads on our sites or elsewhere online that match your apparent interests. Data collected by, or provided to, business partners and ad networks to serve you with relevant advertising
Many of the advertisements you see on our Website are served by Odessa4u or its service providers. But we may also (1) share personal information about you to third parties directly and/or (2) allow third parties to collect information about your online activities through, for example, cookies and other technologies. These third parties include (1) business partners, who collect or receive information from us directly or when you view or interact with one of their advertisements on our sites or elsewhere on the Internet, and (2) advertising networks, who collect or receive information about your interests from us directly or when you view or interact with one of the advertisements they place on many different websites on the Internet. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet tailored to your apparent interests.
How we use your information
If you have signed up as the owner or manager of a vacation rental, or listed your vacation rental property in our Destination Resources section, we will send you email messages at the email address you provide to us.
Please review “Your choices with respect to the collection and use of your information” below.
With whom we share your information
Odessa4u may share your information with the following entities:
We also may share your information if we believe, in our sole discretion, that such disclosure is necessary:
You will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Website receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
Payment for services
Payment for all our services takes place only on our website https://odessa4u.com/liqpay. A unique payment link is sent to the client by mail.
A client has the right to cancel the tour. If the client cancels reservation/service purchased within 24 hours before the start of the tour, he/she is not entitled to a refund of the money paid for the tour.
If the client does not appear on the departure day of the tour (which had previously paid entirely), and did not announce the arrival (within 24 hours before departure), he/she is not entitled to a refund paid for the tour.
How we protect your information
We want you to feel confident about using Odessa4u, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
Odessa4u is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.
How you can contact us
Travel Eastern Europe LTD
Unit 8 Business Centre West Avenue
One Letchworth Garden City SG6 2HB,
©2019 Travel Eastern Europe LTD. All rights reserved.
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