fbpx
Means of payment
  • cash or credit card for domestic payments – bank payment slip, e-banking
  • bank transfer from abroad
  • online web shop/ *********

  

Payment options

  • Payment of the entire amount for excursions and transfers bought in agency, through authorized agents, representatives of Travel Eastern Europe LTD or online.

Important:

Be advised that this quotation is based on current currency exchange rates and may change due to rate fluctuation. Depending on the prevailing exchange rate at the time of final payment the price may increase or decrease accordingly. This is a quotation only and all services are subject to availability.

Cancellation policy

Client has the right to cancel the tour. If client cancels reservation / service purchased within 24 hours before the start of the tour, he / she is not entitled to a refund of the money paid for the tour.

If client does not appear on the departure day of the tour (which had previously paid entirely), and did not announce the arrival (within 24 hours before departure), he / she is not entitled to a refund paid for the tour.

Travel documents

Travel Eastern Europe LTD sends a voucher to the client by e-mail upon receipt of booking or after purchasing services online. Client is required to show received voucher in the printout or electronic form before using reserved service.

While buying on the points of sale, client is obligated to take a bill which serves as credible document for the tour.

Collection and use of services

Services contained in order mentioned on the voucher may be implemented as following:

  • Voucher serves as confirmation and purchase ticket for selected tour, transfer or any of the products referred to the agency.
  • Client gives a voucher to agency representative upon arrival at the place of boarding for the transfer, tour, or some of the products referred to the agency. Voucher can be used only one time.
  • Re-issuing vouchers in case of any loss shall be carried out in accordance with Terms and Conditions on the guest’s request. In that case, client contacts Travel Eastern Europe LTD with a request for reissuing the voucher.

Payment information

Payments made through credit cards are executed by secured **************** connections.

*********** accepts all Major Credit Cards.

Credit card numbers are not stored on our website and are not accessible to unauthorized persons.

 

Credit card payment security, conversion statement and protection of information

Client can make a payment for online reservation with credit and / or debit cards: MasterCard ®, ******** ®, Visa ®, American Express ®, ****** ®. Client’s card is charged immediately by Travel Eastern Europe LTD upon transaction.

Credit card charge is done in Euro/USD. If you are to pay with your local currency it will be exchanged by the rate valid in your country.